{"id":8501,"date":"2023-06-12T18:28:38","date_gmt":"2023-06-12T16:28:38","guid":{"rendered":"https:\/\/salesleads.fr\/?p=8501"},"modified":"2026-02-24T11:20:54","modified_gmt":"2026-02-24T10:20:54","slug":"taux-ouverture-emailing","status":"publish","type":"post","link":"https:\/\/salesleads.fr\/en\/blog\/taux-ouverture-emailing\/","title":{"rendered":"What is a good email open rate and how can it be improved?"},"content":{"rendered":"<h1>What is a good email open rate and how it can be improved<\/h1>\n<p style=\"text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">During a prospecting campaign, analyzing your email open rate is essential for the proper execution of your email strategy. You need to know whether this rate is good or not in order to optimize it and achieve better results<b>.<\/b><\/p>\n<p style=\"text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Of all email marketing metrics, the open rate is the easiest to understand: it is the proportion of recipients who actually opened your email. It is likely the first number any good marketer will check to ensure the success of their campaign.<\/p>\n<p style=\"text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">But once you know your open rate\u2026 what can you do with it? Together, we will review what can be considered a good open rate, the different ways to improve it, as well as the limitations of this metric on its own.<\/p>\n<h2>What is the open rate?<\/h2>\n<p>Let\u2019s start with the basics:\u00a0<b>the open rate represents the proportion of emails that were actually opened<\/b>\u00a0by your recipients after an email campaign is sent.<\/p>\n<p>The percentage is calculated very simply: it is the number of opened emails divided by the number of delivered emails. This result is then multiplied by 100.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL1-768x165.jpg\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL1-768x165.jpg 768w, https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL1-300x65.jpg 300w, https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL1-18x4.jpg 18w, https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL1.jpg 944w\" alt=\"\" width=\"768\" height=\"165\" title=\"\"><\/p>\n<p>The\u00a0<strong>number of delivered emails\u00a0<\/strong>refers to the emails that actually reached recipients\u2019 inboxes, also known as the deliverability rate, out of all the emails you actually sent. The number of delivered emails will therefore always be less than or equal to the number of emails sent (as you can see, we at Mailjet know our math).<\/p>\n<h3>What is considered a good open rate?<\/h3>\n<p>At Sales Leads, as we often remind our clients, email marketing doesn\u2019t end once you click the \u201cSend\u201d button. Like any digital marketing practice, tracking your sends and analyzing your campaign metrics is essential to optimize your strategy and achieve better results.<\/p>\n<p>Click rates, conversion rates, messages marked as spam\u2026 these data points are all key performance indicators (KPIs) that help evaluate the success of your email campaigns. Additionally, each metric carries specific meaning, allowing you to adjust certain elements of your emails accordingly.<\/p>\n<p>First, it is important to distinguish between the open rates of\u00a0<strong>transactional emails<\/strong>\u00a0(purchase confirmations, password resets, etc.) and those of\u00a0<strong>marketing emails\u00a0<\/strong>(newsletters, promotional campaigns, etc.)<\/p>\n<h4>Transactional emails<\/h4>\n<p>As consumers, we place great importance on transactional emails, as they allow us, for example, to verify that a purchase has been successfully processed. This explains why\u00a0<strong>transactional emails generally have higher open rates<\/strong>.<\/p>\n<p>However, it is important to note that not everyone actually opens these transactional emails. Sometimes, simply seeing the email subject line (for example: \u201cOrder Confirmation\u201d) in the inbox is enough to understand its content.<\/p>\n<h4>Marketing emails<\/h4>\n<p>But let\u2019s focus on the open rate of your marketing emails. Truth be told, the open rate of a campaign depends on many factors:\u00a0<strong>the size of your contact list, its level of qualification, your sending frequency, and even the industry you operate in.<\/strong><\/p>\n<p>Despite our best efforts to make things easier, email marketing is not an exact science. You need to determine what works best for your business: do you have access to competitor benchmarks? Are there industry studies or analyses relevant to your sector?<\/p>\n<p>Review the open rates of your past campaigns and how they have evolved over time, depending on your email content. This will give you a good idea of the open rates you can realistically aim for.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL2-768x521.png\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL2-768x521.png 768w, https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL2-300x203.png 300w, https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL2-18x12.png 18w, https:\/\/salesleads.fr\/wp-content\/uploads\/2023\/06\/SL2.png 944w\" alt=\"\" width=\"768\" height=\"521\" title=\"\"><\/p>\n<p style=\"text-align: center;\"><em>The right email marketing tools allow you to view your email open rates at a glance<\/em><\/p>\n<h2>What is the average open rate for emails and newsletters?<\/h2>\n<p>It\u2019s important to note that there is no global study defining a \u201cgood\u201d average open rate.\u00a0<a href=\"https:\/\/salesleads.fr\/en\/\">Numerous statistics exist,<\/a> published by various email marketing providers, but there is no real consensus.<\/p>\n<p>It all depends on your targeting:<\/p>\n<ul>\n<li>Where are your recipients located? Open rates differ between countries like France and the United States.<\/li>\n<li>Are your contacts B2B or B2C?<\/li>\n<li>Does your industry typically generate high engagement?<\/li>\n<li>What day and time are you sending your emails?<\/li>\n<\/ul>\n<p>Timing also plays a key role: it\u2019s essential to know when your recipients, based on their profile, are most likely to engage with emails\u2026 results can vary significantly.<\/p>\n<p>As mentioned earlier, the type of email also affects open rates.\u00a0<strong>Transactional emails are opened far more often than marketing emails<\/strong>, because they are expected and contain crucial information for recipients.<\/p>\n<p>While this is not an exact science, we can provide some benchmarks. On average,\u00a0<strong>for a marketing email, a good open rate is estimated between 15% and 25%<\/strong>. For transactional emails, this rate rises to 75%\u201380%.<\/p>\n<h2>How can the open rate be influenced in practice?<\/h2>\n<p>By defining your open rate and comparing it to your competitors, you may feel there\u2019s room for improvement. After all, there\u2019s always room to do better, right? Here are some methods to help influence the open rate of your emails.<\/p>\n<h3>Build and maintain your contact lists properly<\/h3>\n<p>The quality of your contact list is a key factor in your open rate. You might think that the larger your contact database, the higher the number of people who will open your emails. After all, if a lot of people open your message, the campaign is a success, right?<\/p>\n<p>Unfortunately, it doesn\u2019t work that way. You want to reach the right people, not everyone. The priority is not to have a large number of contacts, but to ensure that\u00a0<strong>your contacts are engaged<\/strong>.<\/p>\n<h3>So, how should this be done?<\/h3>\n<p><strong>It is essential to obtain the explicit consent of your contacts<\/strong>\u00a0(especially now that GDPR is in effect).<\/p>\n<p>This means avoiding pre-checked boxes at the end of social media forms or purchasing unreliable external lists. Recipients must have given their informed consent in advance to receive your communications.<\/p>\n<h3>Pay attention to the elements visible in the inbox<\/h3>\n<p>Now, the crucial question is: what motivates your contacts to open a marketing email?\u00a0<strong>The only elements visible in the inbox<\/strong>\u00a0before an email is opened are always the same: the sender\u2019s name, sometimes the sending email address, the subject line, and the header (or\u00a0<em>preheader<\/em>, at the top of your message).<\/p>\n<p>To boost your open rates,\u00a0<strong>carefully optimize these elements in order to encourage your audience to take action.<\/strong> Include an engaging hook in the header and choose a clearly recognizable sender name that builds trust with your recipients\u2026<\/p>\n<h2>Key Takeaways<\/h2>\n<p>Here\u2019s a summary of the important points to keep in mind regarding the open rate of your email campaigns:<\/p>\n<ul>\n<li><strong>Always keep an eye on your open rates,<\/strong>\u00a0as they are a good indicator of the performance of your email strategy. However, they are not absolute: use other metrics, such as click rates, to analyze your email results.<\/li>\n<li>Compare your open rates with those of companies operating in the same sector as yours. But to give you a general idea, for email marketing,\u00a0<strong>a good open rate is usually between 15% and 25%<\/strong>.<\/li>\n<li><strong>Pay close attention to the elements visible in the inbox<\/strong>\u00a0even before a message is opened: the sender\u2019s name, sending email address, subject line, and preheader. And above all, feel free to test these different elements.<\/li>\n<li>Make sure that the contacts you add to your lists\u00a0<strong>have given their explicit consent to receive your communications<\/strong>. Also, don\u2019t hesitate to clean your contact lists by removing inactive contacts.<\/li>\n<\/ul>\n<p>In any case, it is essential to be creative to ensure that your open rate remains consistent and at an acceptable level.<\/p>\n<p>Keep an eye on what your competitors are doing in order to design messages that will stand out and make a difference!<\/p>\n<p><a href=\"https:\/\/salesleads.fr\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">With Sales Leads, easily create, send, and track your marketing and transactional emails, and ensure they reach recipients\u2019 inboxes.<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>During a prospecting campaign, analyzing your email open rate is essential for the proper execution of your email strategy. You need to know whether this rate is good or not in order to optimize it and achieve better results.<\/p>","protected":false},"author":2,"featured_media":8508,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"_links":{"self":[{"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/posts\/8501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/comments?post=8501"}],"version-history":[{"count":38,"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/posts\/8501\/revisions"}],"predecessor-version":[{"id":9958,"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/posts\/8501\/revisions\/9958"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/media\/8508"}],"wp:attachment":[{"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/media?parent=8501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/categories?post=8501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/salesleads.fr\/en\/wp-json\/wp\/v2\/tags?post=8501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}